Help using your mypension account

If you have forgotten you mypension user details you can follow the steps below to reset it.

• From the Login page:
• Select 'Forgotten your user details?'.
• Select the user details you wish to change and select 'Submit'.
• You will be asked to provide some personal identification details such as your National Insurance number.  The information request will vary depending upon the information you are trying to reset.
• You may receive an email from mypension will contain your revised information depending upon what details you have changed.
• You will now be able to log into your account using your new details.

Once you have successfully logged in, if you have requested a new password, you should change your password immediately to something memorable.